Privacy Policy

Introduction 

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Debilink India Private Limited (collectively “Debilink, we, our, us”) collect, use, share or otherwise process your personal data through our website, including our brand purohitdarpan.com, its mobile application, and m-site (hereinafter referred to as the “Platform”). 

By visiting our Platform, providing your information or availing our products/services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform. 

Collection of Your Information 

We collect and store your information which is provided by you from time to time. This includes personal data such as email address, delivery address, name, phone number, and payment details when you set up an account or transact with us. We also collect information about your buying behavior, preferences, and other information that you choose to provide on our Platform. 

Use of Your Information 

We use your personal data to fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. We also use your data to enhance customer experience, resolve disputes, troubleshoot problems, and for internal research. 

Cookies 

We use cookies on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal data. 

Sharing of Personal Data 

We may share personal data within Debilink group companies and third parties for purposes of providing products and services offered by them. These entities and affiliates may share such information with their affiliates, business partners, and other third parties for the purpose of conducting required checks, providing you their products and services, and marketing to you unless you explicitly opt-out. 

Links to Other Sites 

Our Platform may provide links to other websites or applications that may collect personal data about you. Debilink is not responsible for the privacy practices or the content of these websites and applications. We request you to read their privacy policies prior to disclosing any information. 

Security Precautions 

We maintain reasonable physical, electronic, and procedural safeguards to protect your information. However, by using the Platform, you accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure. 

Choice/Opt-Out 

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, please login into the Notification Preference page of the Platform to unsubscribe/opt-out. 

Children Information 

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal data from children under the age of 18 years. 

Data Retention 

We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. 

Your Rights 

You may access, correct, and update your personal data directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting Profile and Settings sections. 

Your Consent 

By visiting our Platform or by providing your personal data, you consent to the collection, use, storage, disclosure, and otherwise processing of your personal data on the Platform in accordance with this Privacy Policy. 

Changes to this Privacy Policy 

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy was last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law. 

Grievance Officer 

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: 

Mr. Shremanth M 

Designation: Senior Manager 

Debilink India Private Limited 

G9, Block-A, Pruthvi Royal, MLA Layout, 

Kalena Agrahara, Bannerghatta Road, 

Bengaluru, Karnataka – 560083 

Email: privacy.grievance@debilink.com 

Customer Support 

If you have any queries, please contact us at support@debilink.com or call us at 8660785382. 

Last Updated 

This Privacy Policy was last updated on August 6, 2024.